Privacy Policy

Last updated: 1 January 2025

1. Who We Are

FCTracker (also branded as “FACEIT Finder”) is an independent player-lookup tool available at fctracker.com. We are not affiliated with FACEIT, Valve Corporation or Steam.

2. What Data We Collect

• Search queries. Steam IDs, profile URLs or FACEIT usernames that you enter into the search box.
• Technical information. Anonymised IP address, browser type, language preference and basic device statistics that are required for service operation and security.
• Cookie. A single optional cookie (ff-lang) that stores your chosen interface language.

3. How We Use Your Data

We process data solely in order to deliver the service you initiate — i.e. to fetch public statistics from FACEIT and Steam and display them back to you. We do not sell, monetise or profile your data for advertising purposes.

4. Data Storage & Retention

Search queries are processed in memory and discarded immediately after the response is delivered. No permanent logs or databases containing your look-ups are kept on our servers.

5. Third-Party Services

We call the official FACEIT Data API and Steam Web API to retrieve player information. Your query identifiers are transmitted to these APIs over HTTPS. No other third-party scripts (analytics, trackers, ads) are loaded.

6. Security

All traffic is encrypted via TLS 1.2+. Our servers are hosted in EU datacentres that comply with ISO 27001. Access to infrastructure is protected by SSH keys and two-factor authentication.

7. Your Rights

Because we do not store personal data, the right of access, rectification or erasure is fulfilled automatically — there is no data to retrieve or delete. You may clear the language cookie at any time from your browser settings.

8. Children

The service is intended for users aged 13 and above, in line with Steam’s own age policy. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational requirements. Material changes will be announced on the homepage seven days before they take effect.

10. Contact

If you have questions about privacy or data protection, email pickame01@gmail.com.